The aforementioned Website was designed, developed and is owned by the company “KATIKIES S.A.” (hereinafter the “Company”).
LIABILITY AND RESERVATIONS
The Company shall make every effort to keep the content of the Website updated and accurate at all times. The Company does not commit and does not guarantee the completeness, accuracy, reliability, availability or security of the Website. The Visitor shall bear the risk arising from all uses of the Website and of its content.
The Company shall in no case be liable for any material or consequential, direct or indirect damage in relation to the use of the Website. The Company offers no guarantees that any other website or the servers through which such websites are made available are provided to you free of viruses or other harmful components. Consequently, no claim of financial or other nature may be brought for compensation of damage arising from the aforementioned reasons, while the cost shall be borne in any case exclusively by the Visitor him/herself.
The Company shall expend all effort to ensure the smooth operation of the Website. It shall, however, not be responsible for any temporary or permanent malfunction.
The Website contains hyperlinks to websites that are not under the Company’s control. The existence of hyperlinks in the Website shall not constitute and shall not imply that the Company supports or accepts said websites and/or their content. The Company shall not be liable for any damage deriving from the use of said websites.
The Website and all its content, including but not limited to all photographs, images, graphics, product and service information and the composition, design and layout of the Website, shall constitute the intellectual and industrial property of the Company and/or its licensors and shall be protected in accordance with the provisions of the Greek, European and international law on intellectual and industrial property.
Visitors are expressly forbidden from using, copying, storing, reproducing, re-publishing, transmitting, publishing, downloading, translating and amending, in any way, part or the entirety of the Website’s content and of the services offered therein without the prior written authorization of the Company. Visitors must take positive action for the protection of the intellectual and industrial property of the Company and/or third parties.
The Website includes items that are the intellectual property of third parties, which may be stored, copied, printed or otherwise used with the consent of their third-party owner, unless otherwise foreseen by the Website.
PRIVACY AND PERSONAL DATA PROTECTION POLICY
RESPONSIBILITY OF THE USER
Visitors are expressly forbidden from:
Visitors to the Website must not use it to perform the aforementioned actions, which may result in criminal proceedings or in the initiation of any civil or administrative proceedings against the Company for actions that, by way of a non-limiting example, are mentioned in the Penal Code, in special penal laws, in the legislation on the protection of personal data, in the legislation on telecommunications, as well as in the related legislation of the European Union, of the Hellenic Telecommunications and Post Commission, of the Hellenic Data Protection Authority and of any other Public or Administrative Authority and Agency, as well as for actions that may violate any right or legitimate interest of the Company or of a third party.
The Visitor undertakes to provide and maintain the adequacy of the equipment required for access to and use of the Website and its content, including software.
In any case and by accessing and use the Website, users agree and accept that the exceptions and liability limitations established herein are reasonable and proportional.
The use of a credit card, as a guarantee for confirmation of the booking, is required when making a booking at the hotels managed by the Company. On arrival at the hotel, the Visitor must produce the credit card which he/she used to make the booking, accompanied by identification documents, e.g. ID card, passport, etc. The payment instructions provided to the Visitor when making a booking at any given time shall apply. Please note that all payments to the Company shall be effected exclusively in the local currency. Any reference to other currencies during the booking procedure shall be for information purposes only.
TRANSFER TO ANOTHER HOTEL
In the rare and unforeseeable case that the Company is unable to provide a room to the Visitor in accordance with their confirmed booking, it shall assume the obligation to transfer the Visitor to another hotel of the same or higher class without any surcharge for the Visitor. In case that, due to the non-availability of a hotel of the same or higher class near the hotel that was booked, the Visitor is required to accept a room of a lower class, the difference in the accommodation price shall be returned to the Visitor. The choice of the alternative accommodation shall be at the sole discretion of the Company. If the Visitor desires a room of a higher class than the one offered as per above, the Visitor shall be requested to cover any price difference.
All bookings made with the Company shall be subject to the applicable Cancellation policy. In cases of flexible payment – cancellation policy – refundable reservations, 50% of the total booking cost shall be charged on confirmation of the Booking. The remaining 50% of the total cost of the booking shall be charged 21 days prior to the planned arrival date (i.e. the total of the booking cost shall be charged). In case the booking is cancelled 20 to 15 days prior to arrival, 50% of the total cost of the booking shall be charged. In case the booking is cancelled 14 to 7 days prior to arrival, 75% of the total cost of the booking shall be charged. In case the booking is cancelled 6 to 1 days prior to arrival, 100% of the total cost of the booking shall be charged. In cases of non-refundable cancellation policy, the total accommodation cost shall be charged on confirmation of the booking and shall be returned in case of cancellation. Any delays in arrival on the date mentioned in the booking shall result in the advance payment being forfeited in favour of the Company or in the imposition of a penalty, in accordance with the detailed provisions of the Cancellation Policy. The Company reserves the right to cancel or amend a booking, if it is proven that the Visitor used an invalid credit card or a card the use of which is not authorised or a card that was used fraudulently, or if it is proven that the booking contains or is the result of an error or omission. In addition, the Company reserves its right to cancel or amend a booking if such booking does not conform with the related terms and agreements. The Visitor must seek out and become aware of the exact cancellation terms for each booking.
The Company recommends that Visitors making a booking seek out and stipulate a Travel Insurance Policy, which covers, by way of a non-limiting example, loss of income due to cancellation, loss of or damage to personal luggage, theft of money and medical expenses.